Frequently Asked Questions
- What is Addmovi?
- How do I find the video clip I need?
- How do I purchase items from your site?
- Do I have to register to buy on Addmovi?
- How do I benefit from registering with Addmovi?
- How do I download my items after purchase?
- Can I use the Video Clip for more than one project?
- How much does it cost?
- What video formats, sizes and resolution do you offer?
- Will I get a copy of the invoice for my purchase?
- How much time do I have to download an item after purchase?
- What do I do if I've paid for an item and have problems downloading it?
- What is a Lightbox and how do I use it?
- If you are not logged in, your lightbox will expire when you leave the site.
- How long will my items stay in the shopping cart?
What is Addmovi?
Addmovi is a fast and easy way of buying video clips for all types of use. All videos are supplied as;
| Web S | 320 x 180 pixels |
| Web M | 640 x 360 pixels |
| PAL 16:9 | 720 x 576 pixels |
| HD 720 | 1280 x 720 pixels |
| HD 1080 | 1920 x 1080 pixels |
Choose from lifestyle, business, travel, wildlife, concepts and much more.
How do I find the video clip I need?
Go to the relevant area to search for royalty-free video footage and you can find the clips you’re looking for either via the categories or by performing a keyword search.
How do I purchase items from your site?
To purchase a single item, you can use the 'BUY NOW' option. Otherwise, just add all the videos you need to your cart and then proceed to checkout. All major credit cards are accepted and transactions are secured by WorldPay.
Do I have to register to buy on Addmovi?
No. Unlike other content providers, we've decided to give you a choice. If you register with us, you will get extra benefits, but you don't have to. If you use the 'BUY NOW' option, this does not require registration.
How do I benefit from registering with Addmovi?
Benefits include lightbox management tools, the ability to view your purchase history, enhanced security, email invoices and regular updates on promotions. Registering to Addmovi will also allow you to find out about the other great digital content offered by Imagestate Media.
How do I download my items after purchase?
If you are NOT registered with us and have used the 'BUY NOW' option, we will e-mail you a link(s) to your item(s).
If you are registered and logged in, you will have two way of getting your items. We will e-mail a link but also a download link will appear in the 'Downloads' section found in 'My Account'.
Can I use the Video Clip for more than one project?
Yes, so long as it's the same customer project. Multiple use in projects for different clients is not permitted. In such cases, one additional licence per client must be purchased.
How much does it cost?
Depending on where you are located - UK, EU or rest of the world the price for our video clips are;
| Web S | £20.99 |
| Web M | £43.99 |
| PAL 16:9 | £82.99 |
| HD 720 | £133.99 |
| HD 1080 | £166.99 |
What video formats, sizes and resolution do you offer?
All videos are delivered as mpeg 4 files.
| Web S | 320 x 180 pixels |
| Web M | 640 x 360 pixels |
| PAL 16:9 | 720 x 576 pixels |
| HD 720 | 1280 x 720 pixels |
| HD 1080 | 1920 x 1080 pixels |
Will I get a copy of the invoice for my purchase?
You will receive an invoice, via email, after you have purchased your videos.
How much time do I have to download an item after purchase?
Videos will be stored for 30 days from the date of your purchase. However, we recommend that you complete your download directly after purchase.
What do I do if I've paid for an item and have problems downloading it?
The site has been fully tested to ensure a trouble-free buying and download experience. However, if you have questions or problems, please call our sales advisors on our toll free line UK: 0800 436 867 or e-mail them at advisor@Addmovi.com If you are not in UK or US, please dial: +44 (0)207 251 7100.
What is a Lightbox and how do I use it?
A Lightbox is a place that allows you to save your selections so that you can retrieve them later. You need to be logged in when you make your selections and any lightboxes will be saved as you log out.
If you are not logged in, your lightbox will expire when you leave the site.
After registration, you will get advanced lightbox features including the ability to create multiple lightboxes or send share lightboxes via e-mail.
How long will my items stay in the shopping cart?
If you have not logged in to our site, any selected items will only stay in 'Your Cart' during that visit. As soon as you leave the site 'Your Cart' will empty. If you are registered and logged in, 'Your Cart' will be assigned to your account and so will not expire. Items will be moved from 'Your Cart' to 'Your Downloads' once purchase is complete.
